Act on specified commercial transactions

distributor North Create Co., Ltd.
Representative responsible personToshiaki Kato
location 1-12-17-5 Minamisanjo Nishi, Chuo-ku, Sapporo 060-0063
phone number TEL:011-558-0834
Call reception hours weekday10:00〜17:00
email address info@myfuru.jp
Site URL https://ec.myfuru.jp/
Selling price The price is stated on the introduction page of each product.
Necessary charges other than the product price Consumption tax, shipping fee (depending on the country and region of delivery)
Delivery time We will ship within 7 days from your order.
Payment method and timing Credit card payment: Payment will be confirmed at the time of ordering.
About returns/exchanges/cancellations

Due to the nature of food products, we cannot accept returns/exchanges due to customer's convenience.

In the unlikely event that you receive a product that is different from the product you ordered, or if the product is damaged or damaged, If there is a quality problem, please contact us within 7 days after receiving the product.
In that case, the product return shipping fee will be borne by our shop.
In addition, regarding defective or defective products, we will ask you to pick up the product. Please leave it as it is.
Also, we apologize for the inconvenience, but Regarding resending, it will be shipped after confirming the defect / defective product at our store.
If you can't return it, we can't confirm it, so we can't accept a resend

Return deadline Please contact us within 7 days of product shipment.
Return shipping fee If the product is defective, we will pay for it.
Any other charges will be the responsibility of the customer.